How HeltX Works
From your first intake to a physician-approved protocol — here's exactly what happens at every step of your journey.
Your journey, explained
Every step is designed to be simple for you and rigorous behind the scenes.
Complete Your Intake
Fill out our comprehensive health intake covering your goals, body measurements, medical history, current medications, and lifestyle habits. You'll also upload your most recent bloodwork so our physicians have a complete picture.
- Detailed health & goals questionnaire
- Upload existing bloodwork (or we guide you to order labs)
- Current medications & supplements list
- Body composition & measurements
Physician Review
A board-certified physician personally reviews your entire intake file. No AI-generated cookie-cutter plans — a real doctor analyzes your lab values, health history, and goals to craft a protocol built specifically for you.
- Board-certified MD reviews every submission
- Lab values cross-referenced with your goals
- Safety screening for contraindications
- Personalized dosing and timing schedule
Receive Your Protocol
Your full protocol is published to your secure account portal — including your peptide stack, hormone guidance, supplement recommendations, and a detailed dosing schedule. Compounds are shipped from certified compounding pharmacies.
- Full protocol visible in your account dashboard
- Peptides shipped from certified compounding pharmacies
- Step-by-step administration guide included
- Secure portal access on any device
Ongoing Optimization
Your biology changes as your protocol works. Every quarter, your physician reviews your updated labs and adjusts your stack to match your evolving needs — ensuring you're always moving forward.
- Quarterly bloodwork review & protocol adjustment
- Progress tracking inside your dashboard
- Add-on consults available anytime
- Direct messaging with your care team
Science, not guesswork
Every decision in our process is grounded in evidence, overseen by physicians, and built around your unique biology.
Real Physicians Only
No AI-generated protocols. Every plan is signed off by a licensed, board-certified MD who reviews your actual data.
Pharmaceutical-Grade Supply
All compounds are sourced exclusively from FDA-registered, certified compounding pharmacies — never grey-market.
Bloodwork-Driven
Your lab values aren't a formality. They're the foundation every protocol is built on.
HIPAA-Compliant & Private
Your data is encrypted, handled under HIPAA standards, and never shared or sold — period.
Always-On Support
Secure messaging with your care team is available throughout your membership. Questions get answers fast.
Adaptive Protocols
As your body changes, your protocol changes too. Quarterly optimization keeps you progressing.
Common questions
Your protocol is 15 minutes away
Complete your intake now. A physician reviews your file within 48 hours and your personalized protocol is waiting on the other side.